Refund policy

If something's wrong with your order, we'll make it right. Damaged, defective, misprinted, or simply not what you ordered - email officialjustwrk@gmail.com with your order number and a photo of the issue, and we'll sort out a replacement or a refund.

Tell us within 7 days of delivery if you can. We'll still look at quality claims for up to 180 days after delivery, but the sooner we hear, the faster we can fix it.

Because every tee is printed to order rather than stocked, we can't accept returns simply because you changed your mind. Nothing was sitting in a warehouse - it was made for you after you ordered.

Approved returns must be unworn, unwashed, and in original condition. Return shipping is the customer's responsibility, and refunds go back to your original payment method once the return is received and checked.

Getting the size right the first time: fit is not the same across every tee. Some are cut relaxed and oversized with a drop shoulder, and others are a regular fit that runs smaller than a standard US shirt, where you'll want to take a size up if you want any room in it. The product page tells you which one you're looking at. Every product page has a full measurement chart - compare it against a tee you already own, measured flat pit to pit. If you're between sizes, email us before you order and we'll tell you honestly which one to take.

Order changes and cancellations: email us as soon as possible. If production hasn't started we can usually change the size or cancel. Once printing has begun we can't stop it.

Questions: officialjustwrk@gmail.com - we reply within 1-2 business days.